SalsaPOS User Manual
Showing all manuals.
POSHub
Kiosk
Staff
How to Use Profile from Backoffice
Create and maintain staff profiles, roles, shifts, payroll details, and permission groups in Backoffice.
StaffHow to Use Profile
Review staff details, shift schedule, tips, working history, and clock or break actions.
StaffHow Permissions Work on the POS
Understand which role permissions allow protected POS actions and what to do when access is blocked.
Orders
How to Use Quick Menu from Back Office
Arrange categories, subcategories, and items, preview device layouts, and save a location's Quick Menu.
OrdersHow to Set Up Custom Modifiers
Create, edit, save, and verify reusable custom modifiers in Backoffice and on the POS.
OrdersHow to Set Up Order Types from Backoffice
Create, color, save, and verify the order types shown on the POS and KDS.
OrdersHow to Add a Misc Item Into an Order
Add a custom item that is not already on the menu.
OrdersHow to Add a Misc Modifier Into an Order
Add or edit a custom modifier for an order item.
OrdersHow to Add an Age-Verified Beer to Cart
Verify age before adding Beer from Drink to an order.
OrdersHow to Hold and Reopen an Order
Put an order on hold and return to it later.
OrdersHow to Use Order History Filters
Filter the Order List on mobile and tablet by date, source, payment method, order type, customer, and server.
OrdersHow to Use Refund From Order History
Refund settled order payments from Order List and verify the before and after order status.
OrdersHow to Itemize an Order
Separate order items before checkout.
OrdersHow to Change an Item or Modifier Quantity
Set the quantity of a menu item or modifier before sending an order.
OrdersHow to Use Offers on an Order
Apply available offers to an order.
OrdersHow to Apply Discounts, Charges, and Gratuity
Add discounts, charges, or gratuity before payment.
OrdersHow to Configure Gratuity from Backoffice
Configure location gratuity rules, restart SalsaPOS, and verify the result.
OrdersHow to Void or Mark an Order Item as Wastage
Void a saved item or mark it as wastage with a required note.
Tables
How to Merge Tables From Floor Plans
Join tables together from the floor plan.
TablesMerged-Table Limitation: Split Only Empty Merged Tables
Understand why a merged order cannot be restored to separate receipts and when to use Floorplan split or Menu transfer.
TablesHow to Transfer Tables From Floor Plans
Move an active table order to another table.
TablesHow to Transfer Items or Orders Between Seats and Tables
Move items or orders between seats and tables.
TablesHow to Add, Delete, and Manage Seats
Add, select, and remove seats on an active order.
TablesHow to Use Floor Plan Chips and Bottom Sheets
Understand floor plan chips, status chips, table and tab bottom sheets, and table actions.
TablesHow to Transfer Orders and Order Items in Menu
Transfer full orders or selected items from the menu workflow.
Payments
How to Use the Surcharge Pricing Program
Configure a card surcharge in Backoffice and verify it through a POS dummy card payment.
PaymentsHow to Set Up the Dual Pricing Program
Configure cash- or card-base dual pricing in Backoffice and verify cash and card totals through a POS card payment.
PaymentsHow to Use Tip in Transaction
Configure location-specific tip and signature settings, then collect a Card or Gift Card payment with a guest-selected tip.
PaymentsHow to Set Up Tip Preferences from Backoffice
Set location tip percentages, restart SalsaPOS, and verify the choices during payment.
PaymentsHow to Configure Gift Card Settings from Backoffice
Set the gift card appearance and preset POS amounts, restart SalsaPOS, and verify the result.
PaymentsHow to Use Gift Cards
Sell, check, refill, and accept gift cards.
PaymentsHow to Use the Customer Screen for Gift Cards
Select or add the buyer customer before saving a gift card sale.
PaymentsHow to Split Payment by Amount
Split a ticket into custom payment amounts.
PaymentsHow to Split Payment by Seat or Item
Collect separate payments by guest seat or selected items.
Closing
How to Set Up Opening and Closing Time from Backoffice
Set operating hours, restart SalsaPOS, and understand opening-to-opening business-day rollover and manual closing.
ClosingHow to Use Closing Compose
Close remaining orders, count cash, close the restaurant shift, and print the shift report.
ClosingHow to Use Batch Out
Select TPNs, review card transactions, edit tips when allowed, print, and settle the batch.
Devices
How to Set Up Offer Banners
Upload promotional images in Backoffice, configure banner timing, restart SalsaPOS, and verify the tablet display.
DevicesHow to Configure PDQ, Printer, and NFC in Kiosk
Open protected kiosk settings, add payment and printer details, and enable Tap To Pay.
DevicesHow to Configure and Use PDQ Card Terminals
Select a saved card terminal, verify its identifiers, reconnect it, and switch safely between multiple PDQs.
DevicesHow to Use Settings
Open Settings and choose the right area for preferences, printers, payment devices, reports, cash drawers, and app information.
DevicesHow to Configure and Test Printers
Set up receipt and kitchen printers, then print a test receipt.
DevicesHow to Use Cash In/Out
Record cash added to or removed from the drawer.
DevicesHow to Open and Manage Cash Drawers
Open cash drawers and use cash in or cash out.
DevicesHow to Read the Connectivity Status Bar
Check whether the POS status bar shows Connected, Offline, or Cloud Connection Unstable.
Online/KDS
How to Use the Online Ordering Website
Choose a location, customize an order, pay online, and follow its status.
Online/KDSHow to Configure Online Ordering Management
Configure online ordering in Backoffice, restart SalsaPOS, and verify incoming orders on POS and KDS.
Online/KDSHow to Configure KOT Settings from Backoffice
Set printed kitchen ticket font size and KDS timeout timing, then restart and verify SalsaPOS.
Online/KDSHow Online Ordering Works on POS Side and KDS
Review online orders on POS and manage them on the kitchen display.
Online/KDSHow to Use KDS Compose
Manage kitchen display tickets, filters, ready status, online decisions, and recall.